Hi, I’m Melissa Dunn — a creative, tech-driven designer and marketing professional passionate about building impactful, user-centered experiences that blend strategy, design, and innovation. With over two decades of experience spanning graphic design, UX/UI, marketing, social media, technical support, and customer service, I bring a unique balance of creativity, problem-solving, and technical expertise to every project I take on.
My professional background includes designing and managing projects for small businesses, entrepreneurs, and Fortune 500 companies, delivering visually engaging designs, intuitive digital experiences, and strategic marketing materials that help brands grow and connect with their audiences. From branding and print production to social media campaigns and UX-focused design systems, I enjoy transforming ideas into polished, meaningful solutions that are both functional and visually compelling.
Currently, I’m pursuing a Bachelor of Science in Marketing at Western Governors University (WGU) while continuing to expand my expertise in UX/UI design, AI, emerging technologies, and digital strategy. I’m deeply passionate about lifelong learning and consistently seek opportunities to sharpen my skills, stay ahead of industry trends, and explore innovative ways technology can improve user experiences and communication.
Over the years, I’ve developed expertise in a wide range of creative and technical disciplines, including Adobe Creative Suite, Figma, Canva, branding, social media marketing, technical troubleshooting, content creation, and customer engagement. My background in technical support and customer service has also strengthened my communication skills, empathy, adaptability, and ability to solve complex problems under pressure — qualities that strongly influence my approach to design and user experience.
I’ve earned several professional certifications, including the Google UX Design Professional Certificate, Google IT Support Professional Certificate, Google Project Management Certificate, CompTIA A+, CISCO Junior Cybersecurity Analyst, Google AI Essentials, and multiple certifications in marketing, cybersecurity, technical writing, and artificial intelligence fundamentals.
What drives me most is creating work that makes an impact — whether that means designing intuitive user experiences, building stronger brand identities, improving workflows, or helping businesses better connect with the people they serve. I believe great design should not only look beautiful but also solve problems, create clarity, and deliver meaningful results.
When I’m not designing or learning something new, I’m often balancing creative projects, homeschooling my children, exploring emerging technologies, and finding new ways to combine creativity with innovation.
I’m always excited to connect, collaborate, and explore new opportunities where creativity, strategy, and technology come together.